Stay updated with announcements, get answers from the community and share your feature suggestions with us.
You can submit a support request using the link in the menu above, or send us an email at firstname.lastname@example.org.
When you submit a support request you will get an automatic email linking to this site. However, you can continue the conversation by simply replying to the email.
Finished with support? Return to the application.
Rob Walker May 11, 2012 • Community Help
Sometimes you upload a PDF stationery file, select it to be used for a particular form and then generate the form ... but the stationery file isn't shown, though the margins are used.
This is currently an issue due to an incompatibility between the software we have that merges the PDF files and the latest version of the PDF file spec, particularly files produced by Adobe software.
If you have a PDF file that shows this problem there are a number of possible solutions: